Terms of Service

Last updated: January 13, 2025

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and Resonate Tech., Inc. ("DocsHub," "we," "us," or "our") concerning your access to and use of the DocsHub platform and services.

By accessing or using DocsHub, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use our services.

2. Description of Service

DocsHub provides a cloud-based document editing platform that integrates with HubSpot CRM, Linear, and other third-party services. Our services include:

  • Document creation, editing, and collaboration tools
  • Integration with HubSpot CRM for embedding live data
  • AI-powered writing assistance and chat features
  • Document templates and organization features
  • Export and sharing capabilities
  • Third-party integrations via Model Context Protocol (MCP)

3. Account Registration and Security

3.1 Account Creation

To use DocsHub, you must create an account by providing accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3.2 Account Security

You must immediately notify us of any unauthorized use of your account or any other breach of security. We will not be liable for any loss or damage arising from your failure to maintain account security.

3.3 Eligibility

You must be at least 13 years old to use DocsHub. By creating an account, you represent that you meet this age requirement and have the legal capacity to enter into these Terms.

4. Acceptable Use Policy

You agree not to:

  • Use DocsHub for any illegal purpose or in violation of any applicable laws
  • Upload, post, or transmit any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, or otherwise objectionable
  • Impersonate any person or entity or misrepresent your affiliation with any person or entity
  • Interfere with or disrupt the operation of DocsHub or servers or networks connected to DocsHub
  • Attempt to gain unauthorized access to any portion of DocsHub or any other systems or networks
  • Use any automated system, including robots, spiders, or scrapers, to access DocsHub without our express written permission
  • Transmit any viruses, malware, or other malicious code
  • Collect or harvest any personally identifiable information from other users
  • Use DocsHub to send spam or unsolicited messages
  • Reverse engineer, decompile, or disassemble any portion of DocsHub

5. User Content

5.1 Ownership

You retain all ownership rights to the content you create, upload, or share through DocsHub ("User Content"). By using DocsHub, you grant us a worldwide, non-exclusive, royalty-free license to use, store, display, reproduce, and distribute your User Content solely for the purpose of providing and improving our services.

5.2 Responsibility

You are solely responsible for your User Content and the consequences of posting or publishing it. You represent and warrant that you own or have the necessary rights to all User Content you submit and that such content does not violate any third-party rights or applicable laws.

5.3 Content Removal

We reserve the right to remove or modify any User Content that violates these Terms or that we deem inappropriate, without prior notice.

6. AI Features and Third-Party Services

6.1 AI Services

DocsHub integrates with third-party AI services (OpenAI, Anthropic, Google, xAI) to provide AI-powered features. Your use of these features is subject to the terms and policies of these third-party providers. We process your prompts and selected content through these services but do not store AI conversations beyond your current session unless you explicitly save them.

6.2 Third-Party Integrations

DocsHub integrates with HubSpot, Linear, and other third-party services. Your use of these integrations is subject to the terms and policies of the respective third-party providers. We are not responsible for the availability, accuracy, or content of these third-party services.

6.3 AI Usage Credits

AI features consume usage credits according to your subscription plan. Credit allocations and pricing are specified in your plan details. Unused credits do not roll over between billing periods unless otherwise specified.

7. Subscription and Payment

7.1 Subscription Plans

DocsHub offers various subscription plans with different features and usage limits. Current plan details and pricing are available on our website and may be updated from time to time.

7.2 Free Tier

We offer a free tier with limited features and document limits. We reserve the right to modify or discontinue the free tier at any time with reasonable notice.

7.3 Payment Terms

Paid subscriptions are billed in advance on a monthly or annual basis. All fees are non-refundable except as required by law or as explicitly stated in these Terms. You authorize us to charge your payment method for all fees incurred.

7.4 Automatic Renewal

Subscriptions automatically renew at the end of each billing period unless you cancel before the renewal date. You can cancel your subscription at any time through your account settings.

7.5 Price Changes

We may change our prices at any time. Price changes will not affect your current subscription period and will take effect upon renewal. We will provide at least 30 days' notice of any price increases.

8. Intellectual Property

8.1 DocsHub Property

DocsHub and its original content, features, and functionality are owned by Resonate Tech., Inc. and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

8.2 Feedback

If you provide us with any feedback, suggestions, or ideas about DocsHub, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use, modify, and incorporate such feedback into our services without any obligation to you.

9. Termination

9.1 Termination by You

You may terminate your account at any time by contacting us or using the account deletion feature in your settings. Upon termination, your access to DocsHub will be immediately disabled.

9.2 Termination by Us

We may suspend or terminate your account and access to DocsHub at any time, with or without cause, including for violation of these Terms. We will make reasonable efforts to provide notice before termination, except in cases of immediate threat to security or legal compliance.

9.3 Effect of Termination

Upon termination, your right to use DocsHub will immediately cease. We may delete your account and User Content within 30 days of termination, though some information may remain in backups for up to 90 days. You may export your documents before termination.

10. Disclaimers and Limitations of Liability

10.1 Service Availability

DOCSHUB IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT GUARANTEE THAT DOCSHUB WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

10.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RESONATE TECH., INC. SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OF DOCSHUB.

10.3 Maximum Liability

Our total liability to you for any claims arising out of or related to these Terms or your use of DocsHub shall not exceed the amount you paid us in the 12 months preceding the claim, or $100, whichever is greater.

11. Indemnification

You agree to indemnify, defend, and hold harmless Resonate Tech., Inc., its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your access to or use of DocsHub, your User Content, or your violation of these Terms.

12. Data Protection and Privacy

Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using DocsHub, you consent to the collection and use of your information as described in the Privacy Policy.

13. Dispute Resolution

13.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

13.2 Arbitration

Any dispute arising from these Terms or your use of DocsHub shall be resolved through binding arbitration in accordance with the American Arbitration Association's rules, except that you may assert claims in small claims court if they qualify.

13.3 Class Action Waiver

You agree that any arbitration or proceeding shall be limited to the dispute between you and us individually. To the full extent permitted by law, no arbitration or proceeding shall be joined with any other, no dispute shall be arbitrated on a class-action basis, and you waive any right to participate in a class-action lawsuit.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of significant changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of DocsHub after changes indicates acceptance of the updated Terms.

If you do not agree to the modified Terms, you must stop using DocsHub and may terminate your account.

15. General Provisions

15.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Resonate Tech., Inc. regarding DocsHub and supersede all prior agreements.

15.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

15.3 Waiver

Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.

15.4 Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction.

16. Contact Information

If you have any questions about these Terms, please contact us:

DocsHub

Email: [email protected]

Website: docshub.app

17. Acknowledgment

BY USING DOCSHUB, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE AND AGREE TO BE BOUND BY THEM.